Delete your Braain account

From inside the app

1. Open Braain and sign in.
2. Tap your avatar (top-left) to open Profile.
3. Scroll to the bottom and tap Delete account.
4. Confirm. Your account is queued for deletion immediately.

By email

Email support@braain.app from the address tied to your Braain account with the subject line Delete my account. We'll action the request within 7 days.

What gets deleted

• Your account and profile (name, email, avatar).
• Every space you own — including all things, schedules, reminders, notes, attachments, and chat messages in those spaces.
• Your membership in any space owned by someone else. The space itself stays with its owner; your messages remain attributed to "deleted user".
• Voice recordings and transcripts you've sent to Braain.
• Device-calendar and device-reminder data Braain has synced from your phone.
• RevenueCat customer record tied to your account.

What we keep, and for how long

After deletion completes, we retain the following for the periods shown — required either for fraud prevention or for compliance with Australian tax law:

• Billing records (subscription invoices, transaction IDs) — 7 years, per ATO record-keeping rules.
• Anonymised security logs (IP addresses with no link to your account) — 30 days, for abuse detection.

Nothing else is kept. We don't sell data and don't have backups that hold deleted content past the deletion window.

Timeline

• Day 0: Deletion requested. Your account is immediately deactivated; you can no longer sign in.
• Within 7 days: All content above is permanently deleted from production databases.
• Within 30 days: Deletion propagates to all backups.